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Terms and Conditions

It is really important that you read and understand our terms and conditions as they contain valuable information and legal facts. Our staff are more than happy to help with any further questions or queries you may have. See our contact us page for more information.

1) Who are TherapyChecker.com?

TherapyChecker.com is a trading name of Xyronet Limited, Dalton House, 60 Windsor Avenue London, SW19 2RR. See our about us page for more information.

2) Our agreement with you

Our website and price comparison technology has been designed to cater for two types of users.

  • A private individual wanting to use our website and price comparison technology seeking treatment on your own behalf and/or on behalf of somebody else. In this scenario you are not involved in any way in searching for therapists as a business and from here onwards will be referred to as the 'patient'.
  • A professional therapist deciding to advertise their business on this site from here onwards will be referred to as the 'therapist'.

In both cases you agree to the terms of our Privacy & Security Statement

As a patient, you are permitted to use our website and price comparison technology to find the most competitive prices from the leading UK therapists online.

2.1) Our services for the patient

TherapyChecker.com is not a broker - we are a Search Engine to help individuals find therapists local to you at a price suiting your needs. Currently we offer price comparison services for therapist services with geographical location, and an online forum for you to share your health-related issues

2.2) Your responsibility as a patient

In order to get effective search results for your therapist search, you will need provide a postcode or city, and select the therapy type (optional) and select a symptom you are suffering from (optional). The more information you provide the narrower your search will be. The advanced tab allows for a more restrictive search with additional search criteria.

Although we do our best to verify the credentials of every professional therapist practitioner on our site, the ultimate responsibility lies with you and you must endeavor to clarify with the therapist provider any queries you may have to until you are satisfied. We at TherapyChecker.com hold no responsibility or liability for any treatment sought via this site, and you agree to bear all responsibility for any treatment sought.

2.3) Our services for the therapist

As a therapist you can upload your profile with all the therapy services you offer.  With therapychecker.com, you are not confined to offer one therapy service, but can add all other therapy provisions you provide making us unique in the sense that you can advertise multiple therapy provisions. This allows therapist/organisations with multiple service offerings to list them all, thus increasing the chances of being searched against by a patient and being listed in the search results.

For example if you are an osteopath, but are also trained to provide acupuncture, then you can select both when adding and updating your profile.  If a patient searches for either of the two you therapy types you will still be listed in the search results page, providing that you meet the other search criteria for example falling within the postcode range or geographical region.

2.4) Your responsibility as a therapist

It is your responsibility to be honest and provide accurate information reflecting the therapy services you offer with proof of certification in areas that warrant this for practicing purposes, for example osteopathy. We will ask for proof of certification after registration and you will be required to scan and send all relevant certificates to us via email clearly identifying your username at support@therapychecker.com or when logging on and using the manage upload documents functionality (where you may upload a maximumu of 8 documents).

You agree that your profile will not be visible in the search results until the relevant qualifications/credentials have been supplied to us.

The following is a partial list of the kind of Content that is illegal or prohibited on the Site. Therapychecker will investigate and take appropriate legal action in its sole discretion against anyone who violates this provision, including without limitation, removing the offending communication from the Service and terminating the Membership of such violators. It includes Content that:

  • patently offensive to the online community, such as Content that promotes racism, bigotry , hatred or physical harm of any kind against any group or individual;
  • harasses or advocates harassment of another person;
  • involves the transmission of "junk mail", "chain letters," or unsolicited mass mailing or "spamming";
  • promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
  • promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
  • contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page) ;
  • displays pornographic or sexually explicit material of any kind;
  • provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;
  • provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
  • solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and
  • engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.
  • Any images that are loaded must not be patently offensive to the online community, such as an image that promotes racism, bigotry , hatred or physical harm of any kind against any group or individual, displays pornographic or sexually explicit material of any kind;

3) Subscription charges

Therapychecker offers two types of subscription, a monthly subscription and a quarterly three months subscription.

  1. The monthly subscription will be charged at £ 18 per month
  2. The quarterly (three months) subscription will be charged at £49 per quarter

Registration for new members will include one month's free subscription. For the one month free subscription to take effect, we will refund the equivalent of a single month back to your account within 48 hours after you register. This means if you subscribe for the monthly subscription, you will be refunded £ 18 within 48 hours after registering. After the first trial month period expires you will then be billed £ 18 every month. Likewise if you subscribe for a quarterly three month subscription, the amount that will be refunded within 48 hours will be £16.33. This amount is deduced by dividing your quartely subscription amount by 3 (49 / 3) to determine the amount to be refunded for the first trial month. This means you are actually paying £ 32.67 for the first quarter. After the first 3 month subscription quarter, you will then be billed £ 49 from then onwards per 3 month subscription cycle.

At the end of each subscription cycle depending on which subscription you choose, you will automatically be billed for the next subscription period unless you choose to cancel. In the case that you do choose to cancel, your subscription will no longer be automatically renewed.

4) Cancellation policy

6.1 To cancel your subscription, please login and select the 'My Account' tab, select the 'Current Membership' button, and select the cancel subscription hyperlink. Then proceed to complete the cancellation form and click 'submit' button upon completion.

6.2 Please note the current subscription will be cancelled when the existing subscription expires.  This means that the cancellation policy will take effect when the current subscription ends. For example if you are on a monthly subscription, and you cancel on the second week of that month, you will have the remaining duration for that month before your existing subscription is cancelled. At the end of the month, your subscription will no longer automatically be renewed.

5) Refund policy

Apart from the monetary amount refunded for the first free month as described in secton (3), no refunds will be given either in whole or part for payments make by credit or debit card.

6) Other things to Know

6.1) Indemnity

You the patient or therapist will defend, indemnify, and hold harmless our officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including legal costs) relating to or arising out of your use of our service, including any breach by you of the terms of this agreement.

6.2) Third party links

You the patient or therapist will not link to other websites by means of hyperlinks published on this website or e-mailed to you as part of our service. These websites are owned and operated by third parties. We accept no liability for any statements, information, products or services that are published on or may be accessible through third party websites.

6.3) Availability

You acknowledge that it is technically impossible to provide the Site free of faults and that we do not undertake to do so; that faults may lead to the temporary unavailability of the Site; and that the operation of the Site may be adversely affected by conditions and performances outside our control, including, without limitation, transmission and telecommunications links between us and you and between us and other systems and networks. We and/or our suppliers may make improvements and/or changes in or to the Site at any time.

6.4) Force Majeure

We accept no liability for any temporary or even permanent unavailability of the Site arising from events of any kind or circumstances which are outside our control even though we shall use all reasonable endeavours to minimise or mitigate the effects of any such force majeure but this will not release you by reason of such force majeure from any obligation to indemnify or make any payment due under these Terms and Conditions.  

6.5) Amendments to our terms

We reserve the right to amend our terms and conditions at any time. The amended terms will be effective from the date they are posted on our website.

6.6) Website Content

We have taken every reasonable step to make sure the information contained in this website is accurate and up-to-date. However, we can accept no liability for any errors or omissions. We reserve the right to add, amend or delete information from this site at any time.

Whilst we take every reasonable step to counteract viruses and other things with contaminating or destructive properties, we can give no warranty that this site and its content are free from viruses or anything else that has such contaminating or destructive properties.

6.7) Contacting us

If at any time you would like to contact us, the details are available on our Contact us page.

6.8) Copyright

The copyright in the material contained in this Web Site belongs to Xyronet Ltd. Any private individual may print off a copy of any part of this material for their own personal use, subject to the following conditions:

  • the material may not be used for any commercial purposes;
  • the copy must retain any copyright or other intellectual property notices contained in the original material;
  • the technology or processes utilised by or described in this Web Site may be subject to other intellectual property rights reserved by Xyronet Ltd (on which see the section headed "Intellectual Property Rights" below);
  • images on this Web Site are protected by copyright and may not be reproduced or appropriated in any manner without the written permission of their respective owner(s);
  • no logos, trade marks or service marks appearing on the site may be printed off or copied, except as part of the text of which they form part.
 

6.9) Intellectual Property Rights

Any logos, trade marks, service marks and domain names and all related intellectual property rights, of the companies whose sites we search in providing the service, belong to those companies, and you may not reproduce them without their prior written consent. Except for them, all intellectual property rights including, without limitation, all logos, trade marks, service marks, domain names, database rights, rights in design, rights in know-how, patents and rights in inventions (in all cases whether registered or unregistered and including all rights to apply for registration) and all other intellectual or industrial property rights in any jurisdiction in any information, content, materials, data or processes contained in or underlying this Web Site and/or the service we provide belong to Inspop.com Limited. All rights of Inspop.com Limited in such intellectual property rights are hereby reserved.

I have read and agree with the above terms & conditions